The aim of this course is to provide secretarial personnel with the requisite skills to carry out their duties in an efficient and courteous manner.

Target group: 

Stenographer/Typist, Clerk/Typist, Receptionist and other officers who perform secretarial functions


  • Your Role in the Organisation
  • Public Service Rules and Regulations
  • Working with Records
  • Communication and Interpersonal Skills
  • Essentials of Proofreading
  • Introduction to Ergonomics for Secretaries
  • Document Preparation