Performance Management is an integral part of your employment life. It helps employees develop and grow, improve communication between employees and managers, align individual work to achieving the organisation's goals. It helps individuals and teams perform to their highest potential.
Aim: To provide managers
and supervisors with knowledge and skills for them to utilize the principles
and processes of the PRDS and its contribution to a culture of “renewed
professionalism” in the public sector.
Target Group: All public officers who are required to supervise or manage staff.
Delivery: This course is delivered fully online and is self-directed with no facilitator interaction.
Managing Incoming Correspondence is one module in the course Registry Procedures.
Target group: Public Officers who are required to work in, manage or supervise a Registry as part of their daily tasks and new entrants to the public service who seek to understand the value of public records and how they contribute to the work in the ministry.
Aim: To provide participants with the requisite knowledge and skills for understanding and completing tasks associated with managing all correspondence which comes into departments.
Delivery: This course is delivered fully online with no face-to-face interaction.
- Teacher: Dawn-Marie Linton
In the public service, orientation training is conducted at two levels: by departments/ministries for their staff and by the Learning and Development Directorate (L&DD) across the service. Orientation generally is used to provide answers to queries not addressed at recruitment, especially with respect to organisational procedures.
The Learning and Development Directorate’s orientation training provides officers with a broader view of the public service and government. It seeks to provide officers, regardless of their position, with an overview of the structure and functions of the public service and to sensitise them to the importance of their role as public officers. It is a complement to the onboarding process by the People Resourcing and Compliance (PRC) Directorate and orientation provided by each ministry/department.
Target group: All officers who have been employed in the public service for four years or less and who have experienced the onboarding process introduced to the Public Service in October 2019.
Aim: To provide officers, regardless of their position, with an overview of the structure and functions of the public service and to sensitise them to the importance of their role as public officers.
Delivery: This course is delivered fully online and is self-directed with no facilitator interaction.
Duration: Participants will have two (2) weeks to complete the course.
- Teacher: Fay-Marie Browne
- Teacher: Dawn-Marie Linton
In the public service, orientation training is conducted at two levels: by departments/ministries for their staff and by the Learning and Development Directorate (L&DD) across the service. Orientation generally is used to provide answers to queries not addressed at recruitment, especially with respect to organisational procedures.
The Learning and Development Directorate’s orientation training provides officers with a broader view of the public service and government. It seeks to provide officers, regardless of their position, with an overview of the structure and functions of the public service and to sensitise them to the importance of their role as public officers. It is a complement to the onboarding process by the People Resourcing and Compliance (PRC) Directorate and orientation provided by each ministry/department.
Target group: All officers who have been employed in the public service for four years or less and who have experienced the onboarding process introduced to the Public Service in October 2019.
Aim: To provide officers, regardless of their position, with an overview of the structure and functions of the public service and to sensitise them to the importance of their role as public officers.
Delivery: This course is delivered fully online and is self-directed with no facilitator interaction.
Duration: Participants will have two (2) weeks to complete the course.
- Teacher: Fay-Marie Browne
- Teacher: Fay-Ann Jordan
- Teacher: Dawn-Marie Linton
Understanding Research for Public Sector Document Preparation is one module in the course Public Service Document Preparation.
Target group: Administrative Officers and officers of related grades who are required to prepare public service documents on behalf of their respective ministries/departments.
Aim: To further equip administrative officers and those working in a similar capacity with the knowledge and skills to be more effective in conducting necessary research.
Delivery: This course is delivered fully online and is self-directed with no facilitator interaction.
- Teacher: Dawn-Marie Linton
- Teacher: Fay-Ann Jordan
- Teacher: Dawn-Marie Linton
Course Aim: This course is aimed at equipping you with basic skills and knowledge in the use of the Microsoft Outlook application.
Delivery: This course is delivered fully online with no facilitator interaction.
Duration: Participants will have four (4) weeks to complete the course.
- Teacher: Michael Clarke
- Teacher: Fay-Ann Jordan
- Teacher: Dawn-Marie Linton
Understanding Research for Public Sector Document Preparation is one module in the course Public Service Document Preparation.
Target group: Administrative Officers and officers of related grades who are required to prepare public service documents on behalf of their respective ministries/departments.
Aim: To further equip administrative officers and those working in a similar capacity with the knowledge and skills to be more effective in conducting necessary research.
Delivery: This course is delivered fully online and is self-directed with no facilitator interaction.
- Teacher: Fay-Ann Jordan
- Teacher: Dawn-Marie Linton