Managing Incoming Correspondence is one module in the course Registry Procedures.
Target group: Public Officers who are required to work in, manage or supervise a Registry as part of their daily tasks and new entrants to the public service who seek to understand the value of public records and how they contribute to the work in the ministry.
Aim: To provide participants with the requisite knowledge and skills for understanding and completing tasks associated with managing all correspondence which comes into departments.
Delivery: This course is delivered fully online with no face-to-face interaction.
- Teacher: Dawn-Marie Linton